Before Booking
BOOKING POLICY
Clients are expected to reserve a date and time at least 2 weeks ahead of session.
Clients are allowed to cancel session at least 48 hours beforehand (50% deposit will be refunded).
Sessions canceled within the 48-hour period, the 50% deposit will NOT be refunded.
If client shows up after agreed session time, a 10 minute grace period will be allotted.
The session will be canceled if the client fails to show up after grace period, and the deposit will not be refunded.
STUDIO & LOCATION POLICY
All studio sessions will be conducted at UNION 206 STUDIOS, Alexandria, VA (See pictures below).
If clients wish to shoot at studio and/or location of their choice, they are responsible for all cost and scheduling of said studio.
Clients must provide the address and any pertaining policies of studio or location of their choice at least a week in advance of the session.
CREATIVE VIDEO POLICY
Clients can schedule a call to discuss briefly their goals and vision for their video.
In 5-7 business days, client will receive a creative brief outlining the strategy, timeline, visuals, and production cost of their video.
Clients will then look over and express any changes they would like to make to the creative brief.
After clients approve of finalized brief, the video will begin development leading up to production.
Clients will receive an edited rough cut of the video, and will provide any feedback or change requests until the final video meets client's desired outcome.
FEES
Clients must pay a 50% deposit of the total service cost on invoice receipt to confirm scheduling.
Clients must pay the rest of the total service the day of the scheduled session.
Clients have the option to pay a 10% rush fee if they wish to have edits sent 2 days before turnaround time.
A travel fee will be allotted if the client’s location is more than 20 miles away ($1/mile after 20 miles).
BOOKING TIMELINE
1. Clients will book one of the services outlined in the BOOK page.
2. After submitting one of the forms, the client will be notified to confirm scheduling.
3. Once scheduling is confirmed, the client will receive an email containing an invoice and must pay the 50% deposit on receipt to secure booking.
4. On the day of the session, the client is expected to pay the rest of the service cost the day of the session.
5. For Solo & Group Sessions, clients will receive an email containing a watermarked gallery of photos taken during the session. They will select their favorite photos for further editing and retouching.
For Event Coverage, clients will receive an email containing a gallery of the best photos and/or video clips capturing at the event.
6. All final deliverables will be emailed to the client and accessible via transfer link.
TURNAROUND TIME
3-5 Business Days for Event Photo Gallery.
5-7 Business Days for Photo Portrait Session Edits.
7-10 Business Days for Group Session Edits.
10-15 Business Days for All Final Video Edits.
ACTS OF GOD
If a personal conflict requires myself to cancel within the 48-hours period leading up to session, clients have the option reschedule the session.
If there is inclement weather the day of the session, the client is allowed to reschedule.
If the client does not decide to reschedule the session because of any of the cases listed above, they will receive a refund of the 50% deposit.
ADDITIONAL INFO
Clients can bring their own props.
Clients can send a mood board at least a week in advance the session.
Clients can bring their own speakers.
Clients are allowed to bring no more than two guest.
If a client has booked a lower-tier package but would like additional edits, they may upgrade their package by paying an additional $20. Once upgraded, any edits beyond the number included in the higher-tier package will be charged at $15 per edit.
